Terms and Conditions

Last updated: February 2026

These Terms and Conditions (hereinafter, the “Terms”) govern access to and use of the PescaLog platform (hereinafter, the “Platform” or the “Service”), owned by JEK.MK-11, S.L. (hereinafter, “PescaLog”, “we”, or “us”). By registering or using the Platform, you agree to be bound by these Terms. If you do not agree with any of their clauses, you must not use the Service.

1. Purpose

The purpose of these Terms is to regulate the conditions of access to and use of the PescaLog Platform, a SaaS (Software as a Service) service designed for businesses and professional teams. The Platform provides management tools, process automation, analytics, collaboration, and other functionalities related to business operations.

2. Definitions

• Platform: The PescaLog web application, including all its features, interfaces, APIs, and associated documentation.
• User: Any natural person who accesses and uses the Platform on behalf of a subscribing organization. Each User has individual access credentials.
• Client: The company or organization that contracts the PescaLog Service and under whose account one or more Users operate.
• Managed company: Each company, project, or entity whose operational management is carried out through the Platform by the Client.
• Service: The set of features and services offered by the Platform according to the plan contracted by the Client.
• Plan: The subscription tier contracted by the Client, which determines the available features, usage limits, and applicable price.

3. Registration and account

3.1. Registration requirements

To use the Platform, the Client must complete the registration process by providing truthful, complete, and up-to-date information. The Client warrants that all data provided during registration and during the use of the Service is accurate and undertakes to keep it updated at all times.

3.2. Credential responsibility

The Client is responsible for maintaining the confidentiality of the access credentials of all its Users and of any activity carried out under its account. The Client must immediately notify PescaLog of any unauthorized use of its account or any other security breach it detects. PescaLog shall not be liable for damages or losses arising from failure to comply with this obligation.

3.3. Company association

Each User account is linked to a Client (company or organization). A single User may have access to multiple Managed companies within their Client's account, according to the permissions and roles assigned by the account administrator.

4. Plans and pricing

4.1. Billing model

Billing is based on the Plan contracted by the Client and the resources used. PescaLog offers monthly and annual billing cycles. Annual billing may include a discount compared to the monthly price, as indicated on the pricing page in effect at any given time.

4.2. Payment

Payment shall be made in advance at the beginning of each billing cycle using the payment methods accepted by the Platform. The Client authorizes PescaLog to make the corresponding recurring charges until the Service is cancelled. All prices are in euros and do not include VAT or other applicable taxes, unless expressly stated otherwise.

4.3. Price changes

PescaLog reserves the right to modify the prices of its Plans at any time. Any price change will be communicated to the Client with a minimum of 30 calendar days' notice before the start of the next billing cycle. The Client may cancel their subscription before the new price takes effect if they do not agree with the change.

5. Free trial

PescaLog offers a free trial period of 30 calendar days for new Clients. During the trial period:

• No credit card or other payment method details are required.
• The Client will have full access to all features of the selected Plan.
• At the end of the trial period, the Client must subscribe to a paid Plan to continue using the Service. Otherwise, the account will be deactivated and data will be retained for an additional 30-day period before permanent deletion.

6. Acceptable use

The Client and its Users agree to use the Platform responsibly and in accordance with applicable law, these Terms, and generally accepted best practices. The following is expressly prohibited:

• Using the Platform to send unsolicited commercial communications (spam), illegal, defamatory, offensive content, or content that infringes the rights of third parties.
• Performing scraping, crawling, or automated data extraction activities on the Platform without the express written authorization of PescaLog.
• Attempting to access data, accounts, or features of other Clients or Users without authorization.
• Reverse engineering, decompiling, disassembling, or attempting to obtain the source code of the Platform.
• Circumventing, disabling, or otherwise interfering with the Platform's security measures.
• Exceeding the reasonable usage limits established for the contracted Plan, including storage limits, API calls, and use of advanced features.
• Sublicensing, reselling, or redistributing access to the Platform without prior authorization from PescaLog.

PescaLog reserves the right to suspend or cancel the account of any Client or User who breaches these acceptable use conditions, without right to a refund and without prejudice to any legal actions that may apply.

7. Intellectual property

7.1. PescaLog ownership

The Platform, including its source code, design, user interface, logos, trademarks, text, graphics, algorithms, documentation, and any other related material, are the exclusive property of JEK.MK-11, S.L. or its licensors and are protected by Spanish and international intellectual and industrial property law. This contract does not entail the assignment of any intellectual or industrial property rights in favor of the Client.

7.2. User content

The Client retains all intellectual property rights over the content it creates, uploads, or manages through the Platform (texts, images, videos, documents, and any other material). The Client grants PescaLog a limited, non-exclusive, and revocable license to host, display, process, and transmit such content solely to the extent necessary for the provision of the Service.

7.3. License of use

PescaLog grants the Client a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform in accordance with the contracted Plan and these Terms. This license shall remain in effect for the duration of the Client's subscription.

8. Data and privacy

8.1. Personal data protection

The processing of personal data by PescaLog is governed by our Privacy Policy, which forms an integral part of these Terms. We recommend reading it carefully.

8.2. PescaLog as data processor

To the extent that the Client uses the Platform to manage personal data of its own Managed companies or third parties, PescaLog shall act as a data processor in accordance with Article 28 of the GDPR. In such cases, PescaLog shall process such data only in accordance with the Client's documented instructions and shall apply appropriate technical and organizational measures to ensure data security. The specific terms of the data processing engagement shall be detailed in the corresponding Data Processing Agreement (DPA), which will be provided to the Client upon request.

8.3. Data portability

The Client may request the export of its data in a structured and commonly used format at any time. PescaLog shall facilitate such export within a reasonable timeframe.

9. Availability and service level

9.1. Availability

PescaLog shall make commercially reasonable efforts to maintain the Platform available on a continuous basis. However, Service availability may be affected by scheduled maintenance, updates, force majeure events, or circumstances beyond the control of PescaLog.

9.2. Scheduled maintenance

Scheduled maintenance that may affect Service availability will be notified to the Client with a minimum of 48 hours' notice, except in cases of justified urgency requiring immediate intervention to protect the security or integrity of the Platform.

9.3. Service Level Agreement (SLA)

Clients with Plans that include a specific Service Level Agreement (SLA) shall be subject to the availability and compensation conditions described in such SLA. The details of the SLA applicable to each Plan are available in the corresponding commercial documentation.

10. Limitation of liability

10.1. Quantitative limitation

The total and cumulative liability of PescaLog to the Client for any concept arising from these Terms or the use of the Platform shall be limited, to the maximum extent permitted by applicable law, to the total amount actually paid by the Client to PescaLog during the 12 months immediately preceding the event giving rise to the claim.

10.2. Exclusion of indirect damages

To the maximum extent permitted by law, PescaLog shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, business opportunities, or goodwill, whether or not PescaLog has been advised of the possibility of such damages.

10.3. Exceptions

Nothing in these Terms shall limit the liability of PescaLog in cases where applicable law does not permit such limitation, including liability for willful misconduct or gross negligence, or for breach of data protection regulations.

11. Suspension and cancellation

11.1. Cancellation by the Client

The Client may cancel their subscription at any time from their account settings. Cancellation will take effect at the end of the current billing cycle. No refunds will be made for the period already billed, unless applicable law provides otherwise.

11.2. Suspension by PescaLog

PescaLog may temporarily or permanently suspend the Client's access to the Platform in the following cases:

• Non-payment of amounts due after 15 calendar days from the due date.
• Breach of the acceptable use conditions established in section 6.
• Activity that poses a risk to the security, integrity, or availability of the Platform or other Clients' data.
• Requirement from a competent judicial or administrative authority.

Before proceeding with suspension (except in urgent cases), PescaLog will notify the Client of the reason for suspension and grant a reasonable period to remedy the breach.

11.3. Effects of cancellation

After cancellation or termination of the Service, PescaLog will retain the Client's data for a period of 30 calendar days, during which the Client may request the export of their data. After this period, the data will be permanently deleted, without prejudice to any legal retention obligations that may apply.

12. Changes to the Terms

PescaLog reserves the right to modify these Terms at any time. Modifications will be notified to the Client with a minimum of 30 calendar days' notice before their effective date via email to the address associated with their account and, additionally, through a prominent notice on the Platform.

Continued use of the Platform after the modified Terms take effect shall imply acceptance thereof. If the Client does not agree with the modifications, they must cancel their subscription before the effective date of the new Terms.

13. Governing law and jurisdiction

These Terms shall be governed by and construed in accordance with Spanish law. For the resolution of any dispute that may arise from the interpretation, validity, or execution of these Terms, the parties submit, with express waiver of any other jurisdiction that may correspond to them, to the Courts and Tribunals of the city corresponding to the registered office of the Provider, Spain.

However, when the Client has the status of consumer or user under applicable regulations, the rules of judicial jurisdiction that correspond under such regulations shall apply.

14. Contact

For any questions related to these Terms and Conditions, you may contact us through:

• Email: info@pescalog.app
• Postal address: JEK.MK-11, S.L., Las Palmas de Gran Canaria, España